Registered NDIS providerapproved to 9 October 2028ABN 26 633 543 834
Office Mon–Fri, 9am–5pm
Call 1300 765 559Supported independent living
Supported Independent Living (SIL) is NDIS funding for the support you receive in a shared home — not for the house itself. Diamond Care Victoria delivers SIL in our homes in Cranbourne North and Melbourne's south-east, with overnight and active night support where your plan funds it. Registered NDIS provider, approved to 9 October 2028.
Untangled
The workers who help with personal care, meals, medication prompting, routines, skills, and being there overnight.
For high physical support needs, funded separately — and we are not an SDA provider.
They come from your own income, the same as any tenant.
You can receive SIL in a home that isn’t SDA; most people do.
Our homes
Our supported living homes are in the City of Casey, Melbourne’s south-east. Each is a real house in a real street — and each home’s page shows its layout, accessibility features, support model and current vacancy status, date-stamped so you know it’s live information.
Cranbourne North · 3 bedrooms
A three-bedroom house in a residential street in Cranbourne North, with personal care, household support, skill building and overnight support where plans fund it.
See the homeCranbourne North sits about 39km south-east of Melbourne’s CBD — Cranbourne Park Shopping Centre, Cranbourne station and Casey Fields are all a short drive.
Day to day
Morning and evening personal care at your pace, with your preferences respected. Meal planning, shopping and cooking — with you, not just for you. Medication support within the boundaries our workers are trained and authorised for. Getting to appointments, work, study and activities. Building the skills you want: cooking, laundry, budgeting, public transport, running your own routine. And overnight support — sleepover or active night — where your plan funds it.
Matching
You meet the household before anything is decided. We talk through routines, noise, sleep, food, culture, language, gender preferences and what a good day looks like — for you and for them. Compatibility is a two-way decision. If it isn’t right, we say so rather than fill a bed.
The process
From you, family, your support coordinator or a hospital team.
Support needs, funding, timing.
Walk the home, meet the household.
The document SIL funding is quoted from.
With a start date you helped set.
Then on a regular cycle.
Safeguards
Every worker holds an NDIS Worker Screening Check and completes the NDIS Worker Orientation Module. Supervision, incident reporting and escalation are documented, not improvised. Where a restrictive practice is authorised in someone’s plan, we implement it exactly as written by the specialist practitioner and report monthly to the NDIS Commission. And your support and your tenancy are kept separate — you don’t lose your home because you change support provider.
How we’re held to standardFunding
SIL is quoted from a roster of care — the hours, ratios and overnight arrangements your needs require — which the NDIA assesses against your plan. We help prepare the evidence and we’re straight about one thing: we can’t guarantee what the NDIA will fund, and you should be wary of any provider who says they can.
FAQs
No. SIL is support; SDA is specialist housing, funded separately. We provide SIL and are not an SDA provider.
Yes — rent and board come from your income, not your plan. Every cost is put in writing before you commit.
Each home’s page carries its current status with a last-updated date, or call 1300 765 559 and ask.
Maybe — in a shared home the roster covers the household. Ask us and we’ll give you a real answer for your situation.
Tell us early. We work on it, and if it can’t be resolved we help you look at alternatives. You won’t be left in a home that isn’t working.
Yes, at any time — it’s your plan. If you’re leaving us, we’ll cooperate with a clean handover, because that’s what we’d want arriving.
Call the office, or send the request form and we’ll confirm your funding pathway, your suburb and whether we can genuinely deliver what you need. If we can’t, we’ll say so and point you to someone who can.
