Sixteen registered supports

NDIS supports for daily life, independence and community

Diamond Care Victoria is a registered NDIS provider delivering sixteen approved support types across the City of Casey and Cranbourne — from personal care and household tasks to supported independent living, community nursing, therapeutic supports, support coordination and day programs. Our registration is approved through to 9 October 2028. Tell us your goal and we'll match the right support.

A support worker alongside an older man as he prepares breakfast at his own kitchen bench.

Start with your goal

Most people don’t arrive knowing which NDIS support category they need

They arrive with a goal. Pick the one closest to yours.

I want to live well at home

personal care, high intensity support, household tasks, yard maintenance, community nursing.

See these supports

The full list

Every support we’re registered to deliver

Sixteen approved registration groups. Nothing on this website is a support we aren’t registered for — and you can check that sentence against the NDIS Commission’s public register.

The sixteen NDIS support types Diamond Care Victoria is registered to deliver, what each means in plain English, and the NDIS budget it is usually funded from.
SupportIn plain EnglishFunding
Assistance with Daily Personal ActivitiesHelp with showering, dressing, grooming, toileting, mobility and daily routinesCore
High Intensity Daily Personal ActivitiesPersonal care where complex health needs require additional worker competency and clinical oversightCore
Household TasksCleaning, laundry, meal preparation and basic yard maintenanceCore
Community Nursing CareNursing care delivered in your homeCore
Therapeutic SupportsAllied health support to build function and independenceCapacity Building
Behaviour Support (implementation)Putting behaviour support plans into daily practice, and working to reduce restrictive practicesCapacity Building
Supported Independent LivingSupport in a shared home, including overnight support where fundedCore
Daily Tasks in a Shared Living ArrangementPersonal and household support inside a shared or short-stay homeCore
Participation in Community, Social and Civic ActivitiesSupport to attend activities, appointments, groups and eventsCore
Innovative Community ParticipationTailored ways to connect when standard group options don’t fitCapacity Building
Assistance with Travel and TransportGetting to appointments, work, study and activitiesCore
Group and Centre Based ActivitiesDay programs and group activities at our Narre Warren centreCore
Development of Daily Living and Life SkillsCooking, budgeting, travel training, communication, self-advocacyCapacity Building
Life Stages and TransitionsLeaving school, moving house, hospital discharge, changing providersCapacity Building
Assistance to Access and Maintain EmploymentJob readiness, workplace routines and on-the-job supportCapacity Building
Support CoordinationTurning your plan into working supportsCapacity Building

Clear limits

What we don’t do

Being clear about this saves you time and saves us a phone call.

  • We are not a Specialist Disability Accommodation (SDA) provider.

    We don’t own or enrol SDA dwellings. We deliver supported independent living — the support inside a home, funded separately from the housing itself.

  • We are not a plan manager.

    If you need someone to pay invoices and track your budget, we’ll point you to registered plan managers and you choose.

  • We do not deliver early childhood early intervention.

    For children, ask us what we can support and we’ll answer honestly — or refer you on.

  • We do not write behaviour support plans.

    We implement plans developed by a specialist behaviour support practitioner, and we report to the NDIS Commission monthly as an implementing provider.

Service area

Where we deliver

Core service area — City of Casey

  • Narre Warren
  • Narre Warren South
  • Narre Warren North
  • Cranbourne
  • Cranbourne North
  • Cranbourne East
  • Cranbourne West
  • Berwick
  • Hampton Park
  • Lynbrook
  • Lyndhurst
  • Endeavour Hills
  • Hallam
  • Doveton
  • Clyde
  • Clyde North

Also serving, subject to capacity

  • Pakenham
  • Officer
  • Beaconsfield
  • Dandenong
  • Noble Park
  • Keysborough
  • Springvale
See all service areas

Referrals

How referrals work

  1. 1

    Send an enquiry or referral

    Or call 1300 765 559.

  2. 2

    We confirm your funding pathway and service area

    Same or next business day.

  3. 3

    We meet you

    We agree the supports and put a service agreement in place.

  4. 4

    Supports start

    With workers matched to your preferences.

FAQs

Questions people ask us

Do I need an NDIS plan before I contact you?

No. If you’re waiting on a plan or an access decision, tell us where you’re up to. We’ll explain what happens next and what you can put in place meanwhile.

Are you registered for everything on this page?

Yes — all sixteen supports listed are on our current registration, approved to 9 October 2028. We deliberately don’t list anything we’re not registered for.

Can I use you if my plan is self-managed?

Yes. We work with self-managed, plan-managed and NDIA-managed plans.

How quickly can supports start?

Simple supports, often within weeks. Supports involving assessment — SIL, high intensity care — take longer. Urgent situations: call, don’t fill in a form.

Can I choose my support worker?

Yes, including gender, language and cultural preferences. And you can ask for a change at any time without a reason.

What does it cost?

We charge in line with the current NDIS Pricing Arrangements and Price Limits, and your service agreement sets out every rate before you sign. No sign-up fees, no exit fees.

Tell us what you need. We respond within one business day.

Call the office, or send the request form and we’ll confirm your funding pathway, your suburb and whether we can genuinely deliver what you need. If we can’t, we’ll say so and point you to someone who can.

Request supportCall 1300 765 559

Office Mon–Fri, 9am–5pm. Supports run outside office hours.